Kings Lynn Care Home – Black Swan Care Group
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-04-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting from overseas have found the staff particularly welcoming and supportive. The team seems to understand how important family occasions are, especially when loved ones travel long distances to be together.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-04-11
Is this home safe?
Is the care effective?
The home received a Good rating for effectiveness at its March 2019 inspection. The published report does not contain specific detail about care plan content, GP access arrangements, dementia training programmes, or food quality. The July 2023 review found no evidence to change the rating. The home supports people living with dementia as well as those with physical disabilities, which requires staff to hold a range of skills and knowledge.Is this home caring?
The home was rated Good for caring at its March 2019 inspection. The published report does not include specific inspector observations about staff interactions, use of preferred names, response to distress, or unhurried pace of care. No resident or relative quotes are recorded in the published findings. The July 2023 review did not trigger a change to this rating.Is the home responsive?
The home received a Good rating for responsiveness at its March 2019 inspection. The published report contains no specific detail about the activities programme, one-to-one engagement, how individual preferences are incorporated, or end-of-life care planning. The July 2023 review found no evidence to change this rating. The home supports people with dementia alongside those with physical disabilities, meaning activity provision needs to accommodate a wide range of needs and abilities.Is the home well-led?
The home was rated Good for well-led at its March 2019 inspection. The registration records show two named registered managers and a nominated individual, which indicates a formal leadership structure is in place. The published inspection report does not include specific detail about management visibility, staff culture, governance processes, or how the home responds to complaints. The July 2023 review found no evidence to change the rating.
Source: CQC inspection report →
What the evidence base says
The home welcomes both younger adults under 65 and older residents, supporting people with physical disabilities and those living with dementia. This mix of ages and needs creates a community that's more diverse than many care settings. For residents living with dementia, the home provides specialist support as part of their overall care approach. The team works with families to maintain connections and celebrate important moments together. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
All five inspection domains were rated Good in March 2019, which is a positive foundation, but the published report contains very little specific detail, so scores reflect the rating rather than observed evidence. The home has not been re-inspected since 2019, meaning the picture is now over five years old.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families visiting from overseas have found the staff particularly welcoming and supportive. The team seems to understand how important family occasions are, especially when loved ones travel long distances to be together.
What inspectors have recorded
Staff here show real warmth in their interactions with both residents and families. They've been noted for helping to make milestone celebrations special, showing the kind of personal attention that matters when you can't always be there yourself.
How it sits against good practice
Sometimes the smallest gestures reveal the most about a care home's values — like helping make a birthday feel special when family visits from abroad.
Worth a visit
Kings Lynn Residential Home, on Kettlewell Lane in King's Lynn, was rated Good across all five inspection domains at its last inspection in March 2019. A regulatory review in July 2023 found no evidence to trigger a reassessment of that rating. The home is registered for 47 beds and supports adults over and under 65, including people living with dementia and people with physical disabilities. The most important thing to know is that the published inspection report contains very limited specific detail, and the last physical inspection took place over five years ago. A Good rating from 2019 tells you where the home was, not necessarily where it is now. Before you visit, prepare a list of specific questions covering night staffing numbers, agency staff use, dementia training, and how the home communicates with families. Observe the atmosphere on your visit: watch how staff speak to your parent in the corridor, whether residents look settled and engaged, and whether the building is clean and well-maintained.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kings Lynn Care Home – Black Swan Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kings Lynn Care Home – Black Swan Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate care that brings families together in King's Lynn
Kings Lynn Residential Home – Your Trusted residential home
When families need to make care decisions from far away, finding somewhere that genuinely cares matters even more. Kings Lynn Residential Home in the eastern part of King's Lynn provides residential support for people at different life stages, including those living with dementia or physical disabilities. The team here understands that care extends beyond daily routines to those special moments that keep families connected.
Who they care for
The home welcomes both younger adults under 65 and older residents, supporting people with physical disabilities and those living with dementia. This mix of ages and needs creates a community that's more diverse than many care settings.
For residents living with dementia, the home provides specialist support as part of their overall care approach. The team works with families to maintain connections and celebrate important moments together.
“Sometimes the smallest gestures reveal the most about a care home's values — like helping make a birthday feel special when family visits from abroad.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
All five inspection domains were rated Good in March 2019, which is a positive foundation, but the published report contains very little specific detail, so scores reflect the rating rather than observed evidence. The home has not been re-inspected since 2019, meaning the picture is now over five years old.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families visiting from overseas have found the staff particularly welcoming and supportive. The team seems to understand how important family occasions are, especially when loved ones travel long distances to be together.
What inspectors have recorded
Staff here show real warmth in their interactions with both residents and families. They've been noted for helping to make milestone celebrations special, showing the kind of personal attention that matters when you can't always be there yourself.
How it sits against good practice
Sometimes the smallest gestures reveal the most about a care home's values — like helping make a birthday feel special when family visits from abroad.
Worth a visit
Kings Lynn Residential Home, on Kettlewell Lane in King's Lynn, was rated Good across all five inspection domains at its last inspection in March 2019. A regulatory review in July 2023 found no evidence to trigger a reassessment of that rating. The home is registered for 47 beds and supports adults over and under 65, including people living with dementia and people with physical disabilities. The most important thing to know is that the published inspection report contains very limited specific detail, and the last physical inspection took place over five years ago. A Good rating from 2019 tells you where the home was, not necessarily where it is now. Before you visit, prepare a list of specific questions covering night staffing numbers, agency staff use, dementia training, and how the home communicates with families. Observe the atmosphere on your visit: watch how staff speak to your parent in the corridor, whether residents look settled and engaged, and whether the building is clean and well-maintained.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kings Lynn Care Home – Black Swan Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kings Lynn Care Home – Black Swan Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate care that brings families together in King's Lynn
Kings Lynn Residential Home – Your Trusted residential home
When families need to make care decisions from far away, finding somewhere that genuinely cares matters even more. Kings Lynn Residential Home in the eastern part of King's Lynn provides residential support for people at different life stages, including those living with dementia or physical disabilities. The team here understands that care extends beyond daily routines to those special moments that keep families connected.
Who they care for
The home welcomes both younger adults under 65 and older residents, supporting people with physical disabilities and those living with dementia. This mix of ages and needs creates a community that's more diverse than many care settings.
For residents living with dementia, the home provides specialist support as part of their overall care approach. The team works with families to maintain connections and celebrate important moments together.
Management & ethos
Staff here show real warmth in their interactions with both residents and families. They've been noted for helping to make milestone celebrations special, showing the kind of personal attention that matters when you can't always be there yourself.
“Sometimes the smallest gestures reveal the most about a care home's values — like helping make a birthday feel special when family visits from abroad.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
